Defining a customer
A customer or user is a person who registers an order or any use of the services of AmirPayvand Research & Development Company with the user information that he has entered in the registration form. AmirPayvand’s sales system is B2B (Business to Business) and only for medical and laboratory diagnosis centers .
In case of using any of the services of AmirPayvand Research & Development Company, users are responsible for maintaining the confidentiality of their accounts and passwords, and all activities that take place under the user account or password are the responsibility of the users.
When registering an order, you can select online payment and after entering the portal, enter your payment information.
Dear users, you can pay for your order online through the Internet portal when registering your order. Successful payment of a fee constitutes the final registration of this payment for the order, and then a text message about the successful registration of the order is sent to the user and there is no need to inform the payment of the order, but the order automatically enters the preparation and delivery process.
It should be noted that online payment creates priority and accelerates the processing of users’ orders.
To pay online, it is necessary to have the following items:
– Card number (16-digit number on the bank pass)
– The second password of the card (for online payment you need to have already activated the second password (online purchase code) of your bank card.)
To enable online shopping password, you can go to your card issuer’s ATM, enter your card and select the password operation section. Then, in the second password or Internet password section, select your password.
– CVV2 (a 3- or 4-digit code that is inserted on the back or on bank cards and is used as a security code in online payments)
– Expiration date (expiration date of the bank card engraved on it)
Emphasizing the respect it has for the privacy of its users, AmirPayvand Research & Development Company requests information from users to purchase, register comments or use certain features of the website in order to provide safe and secure services to users. To process and send the order, information such as address, phone number and email are required, and since all activities of AmirPayvand Research & Development Company are legal and based on e-commerce rules, an official invoice is issued during the purchase process. It is mandatory to enter information such as national name and code for natural persons or economic code and national ID for organizational purchases. It should be noted that the email address and telephone numbers that the customer registers in his profile are the only official and approved email addresses and telephone numbers of the customer, and all correspondence and responses of the company are done through them.
Therefore, inserting the address, e-mail and mobile and landline numbers by the customer is a confirmation of their authenticity, and if the above items are not entered correctly or completely, AmirPayvand Research & Development Company to ensure the accuracy and certainty of order registration, it can ask the customer for more information. Customers can enter another person’s name, address and phone number to receive the order, and AmirPayvand Research & Development Company will use this information only to send the same order. AmirPayvand Company may also use some information to communicate with customers, optimize website content and marketing research, and send emails or text messages to members of the Website to inform them of events and news, special services and promotions. If users do not wish to receive such emails and text messages, they can unsubscribe from receiving the newsletter of AmirPayvand Research & Development Company in their profile. Failure to do so will result in implicit agreement to receive emails and messages and to have the right to object.
It should be emphasized that users are responsible for maintaining the password and username, and therefore users should not disclose that information to anyone else to prevent any possible misuse. If the user has transferred his mobile number to another person, in order to prevent the misuse or possible problems of the users, they must change their mobile number in the profile and register the new number.
The user is responsible for any possible damages caused by the user’s non-compliance with the above, and the user waives the right to make any claims against AmirPayvand Research & Development Company. AmirPayvand Research & Development Company keeps the personal identities of users confidential and does not transfer their personal information to any other person or organization, unless it is required by a competent judicial or administrative authority or in accordance with the current laws and regulations of the country. It also informs users that AmirPayvand Research & Development Company, like other websites, uses IP and cookie collections, but the protocol, server and security layers of AmirPayvand Research & Development Company and appropriate data management methods do their best. Protect users’ information and prevent unauthorized access. Naturally, the responsibility for any abuse rests with the offending person or persons, and AmirPayvand Research & Development Company reserves the right to object and pursue legal action at its own discretion.
AmirPayvand Research & Development Company does not accept any responsibility for the incomplete operation of the site, which can be caused by factors outside the management area of this site (such as internet defects, telecommunication issues, hardware equipment, etc.).
AmirPayvand Research & Development Company respects and protects the privacy of individuals who use the site’s services. AmirPayvand Research & Development Company undertakes to protect your privacy as much as possible and in this regard, to develop the technology required to make your use of the site as secure and secure as possible. All content is available through AmirPayvand’s broadcasting, such as text, brochures, manuals, descriptions, graphics, logos, images, video videos, audio files, downloadable and copied items, data. It is a part of the property of AmirPayvand Research & Development Company and the right to use and publish all available and available materials is the exclusive property of AmirPayvand Research & Development Company. Any use without written permission reserves the right to prosecute AmirPayvand Research & Development Company. Users are allowed to exploit and use the list of products, technical specifications, prices and any use of web derivatives. There is no use of data mining, robots, or similar methods such as data collection and extraction tools, and all of these rights are explicitly reserved for AmirPayvand Research & Development Company. Non-commercial use of the contents of the Site without mentioning the source is unrestricted and if users, for commercial purposes; they wish to use the information available on the site. They must send their request via e-mail APRAD.Techn1@gmail.com and obtain written permission.
All the basic principles governing the activities of AmirPayvand Research & Development Company are in accordance with the laws of the Islamic Republic of Iran, the Electronic Commerce Law and the Consumer Rights Protection Law, and both parties (Amir Pivand and users or customers) perform their duties in accordance with current laws. Are committed. All products of this site have the necessary licenses from the relevant authorities, including the “Medical Equipment Office”.
Register process and send orders
Workday means Saturday to Thursday of each week, with the exception of public holidays in Iran, and all registered orders are processed during business days and the first day after the holiday. AmirPayvand Research & Development Company allows its customers to place orders 24 hours a day, 7 days a week. All orders registered on the site of AmirPayvand Research & Development Company will be processed by sending the order code via SMS and pre-invoice via email. AmirPayvand Research & Development Company always takes utmost care in sending and delivering all registered orders. However, if the inventory of products in AmirPayvand Research & Development Company ends, even after the customer has placed an order, AmirPayvand Research & Development Company or the customer has the right to cancel the order or refund the order. It can replace the finished product with another product. AmirPayvand Research & Development Company is allowed to stop its actions and sales without prior notice to stop new orders, and all registered orders will be processed and sent before the order is stopped. AmirPayvand Research & Development Company reserves the right to discontinue the sale of all or part of the products for any reason, such as the depletion of inventory, without prior notice. Users must complete the order form with the correct and complete information when ordering the desired product. Obviously, if incomplete or incorrect information is entered, the user’s order will not be tracked and delivered. Customers can enter someone else’s name, address and phone number to receive the order. It is not possible to pay on the spot for orders that are sent by freight or their amount is more than thirty million rials, and it is necessary to settle the amount of such orders by card-to-card payment or online payment before sending.
Delivery of orders in public places such as cafes, Internet cafes, restaurants, hotels and the like is not possible and the delivery address needs to be accurate.
The buyer expresses his satisfaction regards to the type, number and health of the goods by receiving the shipped goods and signing the receipt.
The buyer is obliged to pay the amount payable on the spot when the goods are delivered. If the buyer does not pay on time, the seller has the right to refuse delivery and cancel the order.
It should be noted that adding goods to the shopping cart does not mean reserving the goods and does not create any rights for the buyer. In addition, before any final registration, any changes, including changes in inventory or price, will be applied to the product added to the cart. Therefore, buyers who want to make a definite purchase, especially for products offered under a special offer that has a limited number, are advised to finalize their order as soon as possible so as not to run out of stock or change the price of the products. It is worth noting that the order is finalized only when the buyer receives his order number, and it is obvious that the seller has no responsibility for the products that are in the shopping cart and their registration has not been finalized.
Damage during transportation
AmirPayvand Research & Development Company always tries its best to ensure that all orders reach its customers all over the country without any damage. Due to the safe and standard packaging of all shipments, delivery to any reputable shipping company of the user’s choice and declaration of the consignment note (inserted in the shopping cart and notification via SMS) means that the update Any accident during transportation and delivery is the responsibility of the transportation company, and AmirPayvand Research & Development Company will only compensate the damage if the ordering company approves the order and in order to facilitate the follow-up affairs.
Damages caused by transportation must be reported to the after-sales service of AmirPayvand Research & Development Company within 24 working hours after delivery of the order, and the damaged goods along with the official minutes of the carrier company, all accessories and invoices to the services. Send to AmirPayvand Research & Development Company after sale.
Information and conditions necessary to refund money to the customer
The customer must register the bank card number, whose account is in the name of the owner of the profile, in the account of AmirPayvand Research & Development Company.
If it is necessary to return the money to the customer’s account, the principle is that the amount will be returned to the card number announced by the customer. By entering the card number in his account, the customer accepts that he is satisfied with the financial transactions regarding the return of the purchases made by Amir Payvand Development Research Company and by introducing the card in the user account; he assumes legal responsibilities in this regard. Accept.
If any initial deposit is made from another card in each purchase and a discrepancy is found between the source account from which the initial payment was made and the customer’s account is discovered in the user account, AmirPayvand Research & Development Company will pay the amount in accordance with legal rules and regulations. Will return to the source account.
Since the courier delivery of AmirPayvand Research & Development Company carry mobile POS device, you can make your payment using the cards that are members of the Shetab network when the order is delivered on your place.
All the terms and conditions stated are applicable under normal circumstances, and in the event of any force majeure, AmirPayvand Research & Development Company has no responsibility.
AmirPayvand Research & Development Company has no sales representative or after-sales service anywhere in the country, and all services, financial transactions and services that can be provided are processed through the head office. If you see any such violations, please notify the public relations of AmirPayvand Research & Development Company for legal action.